Terms of Service

Effective Date: May 16, 2026

Welcome to Phantasma. This website is operated by Phantasma LLC, doing business as Phantasma, Phantasma Card Shop, and/or PhantasmaLV. Throughout this website, the terms “Phantasma,” “we,” “us,” and “our” refer to Phantasma LLC.

These Terms of Service, together with any policies referenced in them, govern your access to and use of our website, online store, products, services, events, and related features collectively referred to as the “Services.”

By accessing our website, creating an account, placing an order, purchasing products, registering for events, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy, as posted on our website. If you do not agree to these Terms or our Privacy Policy, you should not access or use our Services.

Section 1 - Business Information

Business Name: Phantasma LLC
Trade Name: Phantasma
Website: https://phantasmalv.com
Email: support@phantasmalv.com
Phone: +1 702-888-2847
Address: 6032 Smoke Ranch Road, Las Vegas, NV 89108, United States

Section 2 - Eligibility and Account Use

By using our Services, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are using the Services with the involvement and consent of a parent or legal guardian.

You may be required to provide certain information to use portions of the Services, including your name, email address, billing address, shipping address, phone number, and payment information. You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You may not sell, transfer, assign, license, or permit unauthorized use of your account.

We reserve the right to refuse service, suspend accounts, cancel orders, restrict access to the Services, or deny future purchases if we believe a customer has violated these Terms, engaged in fraudulent activity, abused promotions, attempted to manipulate checkout systems, or otherwise misused the Services.

Section 3 - Products and Services

Phantasma sells trading card game products, collectible cards, sealed products, single cards, accessories, event entries, and related merchandise.

We make reasonable efforts to display product information accurately, including descriptions, images, prices, quantities, and availability. However, we do not guarantee that all product descriptions, images, prices, inventory counts, or other content are complete, current, accurate, or error-free.

Product images are provided for reference and may not always show the exact item received unless expressly stated. Packaging, artwork, print runs, card treatments, promotional materials, and product contents may vary by manufacturer, distributor, region, language, release wave, or production batch.

We reserve the right to modify, update, discontinue, limit, or remove any product or service at any time without notice.

Section 4 - Trading Cards, Singles, and Collectibles

Trading cards and collectibles may vary in condition, centering, surface quality, edge quality, corners, printing, foiling, packaging, and other characteristics.

Unless expressly stated otherwise, sealed products are sold as manufacturer-sealed products. We do not guarantee specific card pulls, chase cards, card values, grading outcomes, print quality, or resale value.

For single cards, used cards, or collectible items, condition assessments are made in good faith. Card condition can be subjective, and customers are responsible for reviewing product descriptions, available photos, and condition notes before purchasing.

Raw cards are not guaranteed to receive any particular grade from a third-party grading company. No statement made by Phantasma regarding card condition should be interpreted as a guarantee of grading results, market value, future resale value, or acceptance by a grading company.

Section 5 - Orders and Acceptance

When you place an order, you are making an offer to purchase the selected products or services. An order is not accepted until we confirm acceptance, process payment, and prepare the order for fulfillment.

We reserve the right to accept, decline, cancel, limit, or modify any order at our discretion, including but not limited to cases involving inventory discrepancies, pricing errors, payment issues, suspected fraud, high-risk transactions, abuse of promotions, duplicate orders, distributor allocation changes, product unavailability, or violations of these Terms.

If we cancel an order after payment has been processed, we will issue a refund to the original payment method where applicable.

Please review your order carefully before submitting it. We may be unable to accommodate cancellation, address-change, or modification requests after an order has been placed, processed, or prepared for shipment.

Section 6 - Pricing, Taxes, and Billing

Prices, discounts, promotions, and availability are subject to change without notice. The price charged for a product or service will generally be the price displayed at the time your order is placed, subject to correction for errors or inaccuracies.

Unless expressly stated otherwise, prices do not include applicable taxes, shipping charges, handling fees, customs duties, import taxes, brokerage fees, or other charges that may apply.

Prices listed online may differ from prices offered in our physical store, at events, through third-party marketplaces, or through promotional channels.

You agree to provide current, complete, and accurate billing and payment information. You represent and warrant that you are authorized to use the payment method provided and that all charges incurred by you will be honored by your payment provider.

Section 7 - Preorders and Allocated Products

Preorder products are subject to manufacturer release schedules, distributor allocation, shipment delays, product shortages, and other circumstances outside our control.

Placing a preorder does not guarantee delivery, pickup, or fulfillment by a specific date. Release dates, fulfillment dates, quantities, and allocations may change without notice.

We reserve the right to limit preorder quantities, adjust allocations, cancel preorders, or issue refunds if product availability changes or if we are unable to fulfill an order as originally placed.

If an order contains both preorder and in-stock items, fulfillment timing may vary depending on our shipping and order-processing policies.

Section 8 - Shipping, Delivery, and Risk of Loss

Shipping and delivery timelines are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather, customs, incorrect addresses, failed delivery attempts, payment review, product allocation, or events outside our reasonable control.

Customers are responsible for providing accurate shipping information. We are not responsible for lost, delayed, returned, or misdelivered packages caused by incorrect or incomplete shipping addresses provided by the customer.

Unless otherwise required by law, title and risk of loss pass to the customer when the order is transferred to the shipping carrier.

If a package is marked as delivered by the carrier but is not received by the customer, the customer is responsible for contacting the carrier and following any applicable carrier claim process. We may assist where reasonable but cannot guarantee replacement or refund for carrier-confirmed deliveries.

Section 9 - Local Pickup

If local pickup is offered, customers must provide order confirmation and any requested identification at pickup.

Orders selected for local pickup must be picked up within the timeframe stated at checkout, in the order confirmation, or in our posted store policies. We reserve the right to cancel and refund orders that are not picked up within a reasonable time.

Local pickup availability, processing times, and pickup procedures may change at our discretion.

Section 10 - Returns, Refunds, and Exchanges

Returns, refunds, exchanges, cancellations, and store credit are governed by our Refund Policy, which is posted on our website and incorporated into these Terms by reference.

Certain products may be final sale, including but not limited to opened sealed products, trading card singles, event entries, digital items, special orders, preorder items after allocation, and products otherwise marked as final sale.

Please review our Refund Policy before making a purchase.

Section 11 - Events, Tournaments, and Organized Play

Phantasma may offer event registrations, tournament entries, casual play, prerelease events, release events, leagues, or other organized play activities.

Participation in events may be subject to additional rules, including store policies, publisher rules, tournament organizer requirements, code-of-conduct standards, age requirements, capacity limits, and eligibility restrictions.

We reserve the right to modify event details, change prize structures, cancel events, refuse entry, remove participants, issue refunds, or deny future participation where necessary for safety, fairness, compliance, or store operations.

Customers are expected to conduct themselves respectfully toward staff, players, customers, and guests. Harassment, threats, cheating, theft, disruptive behavior, fraud, abuse, or unsafe conduct may result in removal from the event or store without refund.

Section 12 - Promotions, Discounts, and Store Credit

Promotions, discount codes, coupons, store credit, loyalty rewards, and special offers may be subject to additional terms, expiration dates, quantity limits, product exclusions, or other restrictions.

We reserve the right to modify, suspend, cancel, or refuse any promotion or discount where we determine that it has been misused, applied in error, or used in violation of its terms.

Unless expressly stated otherwise, promotions may not be combined, redeemed for cash, transferred, or applied retroactively.

Section 13 - Buy, Sell, and Trade Transactions

If Phantasma offers buy, sell, or trade services, all offers are subject to inspection, authentication review, condition assessment, market changes, and store discretion.

Quotes, estimates, or preliminary offers are not final until accepted by Phantasma after review of the actual item. We reserve the right to decline any item, modify an offer based on condition or authenticity concerns, or refuse transactions at our discretion.

Customers represent that they have lawful ownership of any items they sell or trade to Phantasma and that the items are not stolen, counterfeit, altered in an undisclosed way, subject to any third-party claim, or otherwise unlawful to sell or trade.

Section 14 - No Investment or Financial Advice

Trading cards, collectibles, sealed products, and related merchandise are sold for entertainment, collection, gameplay, and hobby purposes.

Nothing on our website, in our store, on our social media accounts, in event discussions, or in communications from Phantasma should be interpreted as financial, investment, resale, grading, or valuation advice.

Market values may rise or fall. Past prices, listed prices, market trends, or third-party sales data do not guarantee future value.

Section 15 - Intellectual Property

All content on our website and Services, including text, graphics, logos, branding, images, product layouts, page designs, videos, audio, and other materials owned or created by Phantasma, is protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, scrape, store, or transmit any content from our Services without our prior written permission, except as permitted by law.

The names, logos, trade names, product names, designs, slogans, and branding associated with Phantasma are trademarks or other protected property of Phantasma LLC or its licensors.

All third-party trademarks, game names, logos, artwork, product names, card names, set names, publisher names, and intellectual property belong to their respective owners. References to third-party brands are used for identification and retail purposes only and do not imply ownership, sponsorship, endorsement, or affiliation unless expressly stated.

Section 16 - Third-Party Services and Links

Our Services may include links to or integrations with third-party websites, platforms, applications, payment processors, shipping providers, social media platforms, event tools, or other external services.

We are not responsible for the content, accuracy, policies, availability, security, or practices of third-party services. Your use of third-party services is at your own risk and may be governed by separate terms and privacy policies.

Questions, complaints, claims, or concerns regarding third-party products or services should be directed to the applicable third party.

Section 17 - Relationship with Shopify

Our online store is powered by Shopify, which provides the platform that allows us to offer products and services to customers.

Sales made through our store are transactions between you and Phantasma LLC. Shopify is not responsible for products sold by Phantasma, fulfillment of orders, event operations, customer support, product condition, product availability, or any dispute between you and Phantasma.

By using our Services, you acknowledge that certain information may be processed by Shopify and other service providers as necessary to operate the website, process payments, fulfill orders, prevent fraud, and provide related services.

Section 18 - Privacy

Your use of the Services is also governed by our Privacy Policy, which is posted on our website and explains how personal information may be collected, used, disclosed, and protected.

Because our store is hosted by Shopify, certain personal information may also be processed by Shopify and other service providers in connection with website hosting, payment processing, fraud prevention, analytics, checkout, shipping, order fulfillment, and other ecommerce functions.

By using the Services, you acknowledge that you have had the opportunity to review our Privacy Policy as posted on our website.

Section 19 - Customer Feedback, Reviews, and Submissions

If you submit reviews, comments, photos, suggestions, feedback, ideas, or other content to us, you grant Phantasma a worldwide, perpetual, royalty-free, sublicensable license to use, reproduce, modify, publish, display, distribute, and otherwise use that content for business, marketing, promotional, operational, and service-improvement purposes.

You represent that you own or have the necessary rights to any content you submit and that your content does not violate the rights of any third party.

You agree not to submit content that is unlawful, defamatory, abusive, obscene, misleading, infringing, harassing, fraudulent, or otherwise objectionable.

We may monitor, edit, refuse, or remove customer-submitted content at our discretion, but we are not obligated to do so.

Section 20 - Prohibited Uses

You agree not to access or use the Services for any unlawful, fraudulent, abusive, or unauthorized purpose.

You may not use the Services to:

1. Violate any applicable law, regulation, ordinance, or third-party right.

2. Submit false, misleading, or fraudulent information.

3. Interfere with or disrupt the operation, security, or functionality of the Services.

4. Upload or transmit viruses, malware, or harmful code.

5. Scrape, crawl, harvest, or collect data from the Services without authorization.

6. Abuse promotions, discounts, checkout systems, inventory systems, or account features.

7. Impersonate another person or entity.

8. Harass, threaten, defame, abuse, or harm any person.

9. Infringe upon our intellectual property rights or the rights of others.

10. Resell, exploit, or misuse any portion of the Services in an unauthorized manner.

We reserve the right to suspend or terminate access to the Services, cancel orders, refuse service, or take other appropriate action if we determine that these Terms have been violated.

Section 21 - Errors, Inaccuracies, and Omissions

Occasionally, information on our website or Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, images, pricing, promotions, offers, shipping charges, transit times, availability, event details, or other information.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.

We may cancel, refund, or modify an order if any information in the Services is inaccurate or if fulfillment is not possible due to inventory, pricing, allocation, or other issues.

Section 22 - Disclaimer of Warranties

The Services and all products and services offered through the Services are provided “as is” and “as available,” except as expressly stated by Phantasma in writing.

To the fullest extent permitted by law, we disclaim all warranties, representations, and conditions of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title, non-infringement, accuracy, availability, and uninterrupted operation.

We do not guarantee that the Services will be uninterrupted, secure, timely, accurate, or error-free. We do not guarantee that products purchased through the Services will meet your expectations, achieve any particular result, contain any specific trading card or collectible item unless expressly stated, or maintain any particular market value.

Some jurisdictions do not allow limitations on implied warranties, so some of the above limitations may not apply to you.

Section 23 - Limitation of Liability

To the fullest extent permitted by law, Phantasma LLC, its owners, officers, employees, agents, contractors, affiliates, licensors, service providers, and partners shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, loss of goodwill, replacement costs, market losses, or loss of collectible value.

This limitation applies to claims arising from or related to your use of the Services, your inability to use the Services, products purchased through the Services, event participation, shipping issues, errors or omissions, third-party services, or any other matter related to these Terms, whether based in contract, tort, negligence, strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total liability for any claim shall not exceed the amount you paid to Phantasma for the product or service giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

Section 24 - Indemnification

You agree to indemnify, defend, and hold harmless Phantasma LLC, its owners, officers, employees, agents, contractors, affiliates, licensors, service providers, and partners from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

1. Your breach of these Terms.

2. Your violation of any law or regulation.

3. Your violation of any third-party right.

4. Your misuse of the Services.

5. Your fraud, misconduct, or negligence.

6. Any content, feedback, or submission you provide.

We reserve the right to control the defense and settlement of any claim subject to indemnification. You agree to cooperate with us in defending such claims.

Section 25 - Termination

We may suspend or terminate your access to the Services, cancel orders, disable accounts, or refuse service at any time if we determine that you have violated these Terms or used the Services in a way that may harm Phantasma, our customers, our partners, or our operations.

Termination does not relieve you of any obligations incurred before termination, including payment obligations.

Any provisions that by their nature should survive termination will continue to apply, including provisions relating to intellectual property, customer submissions, disclaimers, limitations of liability, indemnification, governing law, dispute resolution, and payment obligations.

Section 26 - Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.

The remaining provisions will remain valid and enforceable.

Section 27 - No Waiver

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Any waiver must be in writing and signed by an authorized representative of Phantasma LLC.

Section 28 - Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, Legal Notice, and any other policies posted on our website, constitute the entire agreement between you and Phantasma regarding your use of the Services.

These Terms supersede any prior or contemporaneous communications, agreements, proposals, or understandings, whether oral or written, relating to the Services.

Section 29 - Assignment

You may not assign, transfer, or delegate these Terms or any rights or obligations under them without our prior written consent.

We may assign, transfer, or delegate these Terms and our rights and obligations at any time without notice or consent, including in connection with a merger, acquisition, restructuring, sale of assets, or transfer of business operations.

Section 30 - Governing Law and Venue

These Terms and any dispute arising from or relating to these Terms, the Services, purchases from Phantasma, or participation in Phantasma events shall be governed by the laws of the State of Nevada, without regard to conflict-of-law principles.

To the fullest extent permitted by law, you agree that any legal action or proceeding shall be brought in the state or federal courts located in Clark County, Nevada, and you consent to the personal jurisdiction and venue of those courts.

Section 31 - Changes to These Terms

We may update, modify, or replace these Terms at any time by posting the updated version on our website.

The updated Terms will be effective as of the date posted unless otherwise stated. Your continued use of the Services after updated Terms are posted constitutes your acceptance of the updated Terms.

You are responsible for reviewing these Terms periodically.

Section 32 - Contact Information

Questions about these Terms of Service should be sent to:

Phantasma LLC
6032 Smoke Ranch Road
Las Vegas, NV 89108
United States

Email: support@phantasmalv.com
Phone: +1 702-888-2847